Accountability Matters

Our garbage disposal unexpectedly died Saturday night. We noticed a burning, metallic odor when we came home from an evening of shenanigans and traced the offending scent back to the kitchen sink. After disabling the disposal at the breaker, I did what most middle-aged people do in situations like this: credit card in hand, I…

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Why We Ditched Fancy Job Titles for Real Results

Fifteen years ago, when I left a long career in corporate America to found The Small Marketing Agency, I knew I wanted to build something fundamentally different. In the corporate world, I was constantly vexed by the traditional “I-Thou” hierarchy. I’d meet a Vice President of Marketing, a CMO, or another senior executive with an…

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